LAX Curb Details

Curb pick-up at LAX is the fastest and the most efficient of all pick-up methods. Almost all our frequent flyers use this method.

You can also make your curb pick-up, at LAX, fast and easy by doing what many frequent flyers do every day. Having an idea of the column/pillar IDs is all you need to make your pick-up fast and easy, even professional.

At LAX, after you collect all your checked-in luggage, if you have any checked-in luggage, you walk out of the baggage claim area and arrive at the sidewalk-to-street curb. Please do not step on the street, but stand at the curb, a step or two away from the curb for your safety. From the curb, you would see, in front of you, a row of columns/pillars along the center island, in the middle of the street.

Most columns/pillars in the center island have a column/pillar ID. Column/pillar IDs are located about a foot below the ceiling. ID's are on the top of the column/pillars. They are on the surface of the column/pillars, on the sides of the columns/pillars. column/pillar IDs are only a digit and a letter, like 2H, etc. The number identifies the terminal number. The letter identifies the column/pillar.

You can speed up your pick-up, by locating and reading the column/pillar ID on the column/pillar closest to you. It is best to call us after you have identified your closest column/pillar ID. Provide the column/pillar ID to our dispatch when you call for your vehicle. You may failsafe communication in the airport noise by saying, for example for 1C; "one C like Charlie" or "two K for Kilo", etc.

Please note that we can pick-up sedan, limousine and van passengers from the curb only, not from the center island. So, our sedan, limousine and van passengers should not go to the center island.

When you call to give your column/pillar ID, we give you the make, model, color, license plate number, the name of the driver of your vehicle and the estimated time of arrival which is about 4 to 6 minutes. You should actively look for your vehicle and you should grab the drivers attention by waiving your hand to him/her. Please note that it is easier for the passenger to identify the vehicle than for the driver to identify the passenger in the airport crowd. If your vehicle passes you, most often it will have to go around the airport, delaying your pick-up about 10 to 20 minutes.

Additional Help

If there are more than one passenger in your group, it helps the driver to identify your group if the group stays together. Drivers often know the number of passengers they are to pick-up.

Please turn your cellular phone on, as soon as allowed, upon arrival and check your messages. There may be messages from dispatch or from your driver. When calling us, use your cellular telephone, rather than public telephones, if possible. Your cellular phone number would register in our system. It's number would often be helpful for necessary call backs. If possible, keep your cellular connection with the driver when he/she is approaching until you making visual contact.

When waiting for the vehicle, please try not to stand behind column/pillars, behind large vehicles and in front of taxi zones and cross walks.

Large groups (10 ~ 200) travelers may obtain more detailed information about large group pick-ups at LAX by Clicking Here.

Bon Voyage!

We are there for you.

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